SAVE OVER $20 WITH OUR BUNDLES | BUY NOW, PAY LATER WITH KLARNA

FREQUENTLY ASKED QUESTIONS

From applying your tan to applying for a refund.

SELF TANNING

What's the best way to prepare for self tan?


Firstly, get freshly showered and exfoliated from head to toe!
- Make sure your are completely dry and do not put any moisturiser or deodorant
- Find somewhere with good lighting and in front a mirror
- Use the application mitt for an even streak free application

What are some mistakes people make when applying self tan?


- forgetting to exfoliate beforehand
- a tanning mitt is a MUST
- apply too much in certain areas (use only a little on the hands, knees and feet!)

How long will my tan last?


Your self tan should last approximately 5-7 days. Use our Everyday Gradual Tan Mousse to prolong the life of your tan.

Other tips to limit to keep your tan longer:

  • Limit time in water
  • Avoid scrubbing/rubbing your skin
  • Shaving, waxing
  • Hot saunas / steam rooms
  • Avoid any other form of skin exfoliation

How can I get a natural looking finish on my hands, knees and feet?


If you wish, you can put a little bit of moisturiser on your hands, feet, elbows and knees. The moisturiser will work like a barrier to the tan and by applying to those areas you will find they do not go too dark!

How do I tan my face?


Our Tan Drops have been specially formulated for the face or you can use the leftover residue on your application mitt to blend gently onto your face.

All of our products are TGA (Australian product regulator) approved and are safe for full body application including the face. As with any skin care product, we would recommend you test patch first.

Do you need a self tan application mitt?


We recommend using our application mitt for all self tan products for an even, streak-free and flawless finish.

Can you leave self tan on overnight?


Our 1 hour express self-tan can be washed off after only 1 hour, but you can leave it on as long as you'd like, even overnight for a deeper bronze.

Will my tan get darker after I shower?


Once applied you can wash the tan off after just 1 hour, but for deeper long lasting tan, leave on your skin for up to 8 hours.

Should I shave before self tanning?


Ensure you're applying your preferred product at least an hour after showering and 24h post shaving. keep your application light and don't be too concerned about the spots you're seeing, since the colour guide will completely rinse off after development time and it would be rare for your tan result be affected by this.

Are Bodyspritz products tested on animals?


Absolutely not! we love our fur babies and are 100% cruelty-free.

Is self tanning safe during pregnancy?


Yes! The Cosmetic Toiletry and Perfumery Association (CTPA) have confirmed that it is safe to use self-tanning products during your pregnancy. We highly recommend you do a skin patch test before applying a tan (even if you have previously done one). Hormones levels can be higher during pregnancy, which causes an increase in skin sensitivity. If you are at all concerned or you are suffering from a pre-existing condition, please consult a medical professional.

Which self tan colour should I go for?


When choosing which colour to go for, consider what skin tone you are naturally and how dark you would like to go.

- If you have lighter skin with pink undertones, try our Light/Medium tan to give your skin a subtle glow.

- If you are a natural medium skin tone aiming for a "just back from holiday" glow, try our Medium/Dark tan.

- If you have deeper skin and want an extra glow boost and to even your skin tone, go ahead and try our Ultra Dark tan.

Can I apply self tan twice on the same application?


If after the first application and shower you feel that you would like your tan to be darker, we suggest you repeat application the following day, don't forget to re-apply moisturiser in drier areas again such as elbows, knees, feet and hands!

Can I still tan in the sun with self tan on?


Yes, but please note our tan doesn't protect from the sun's harmful UV rays. Please make sure to apply sun protection prior to any sun exposure and reapply as necessary.

Will make-up remover take off my tan?


It depends! Regular make-up remover shouldn't take off your tan. However, exfoliating removal cream or wipe may as the physical exfoliants will cause dead skin cells on the surface layer of the skin to be removed.

we recommend using our tan remover which has been developed for this.

How should I use the tan remover?


3 steps:

  • Apply to dry skin at least 3 days after applying your self tanner. Pump foam onto your hand and apply in circular motions.
  • Wait for 5 minutes before showering
  • Using warm water and a wet wash cloth wipe away your tan in the shower

DELIVERY & SHIPPING

When will I receive my delivery?


Australia
Standard delivery: 1-3 Business Days

New Zealand
Standard delivery: 3-5 Business Days

Shipping will begin after a processing time, which typically takes between 1-2 business days (not including weekend or holidays).

How will my items be delivered?


All our products items are delivered by post in 100% compostable mailers.

Do you deliver after work hours? Can you deliver on the weekend?


All delivery times are within the express post network delivery schedule, this is Monday-Friday between 9am and 5pm, and Saturday between 9am and 1pm AEDT (Sydney).

Do I need to be home to receive my delivery?


We can leave your delivery somewhere safe if you're not home, make sure you tick the box during checkout to let us leave your package unattended.

Will I know when my products is on it's way?


Yes! We will send you and email when your delivery is on its way.

ECO-PACKAGING ALLIANCE

Are Bodyspritz products environmentally friendly?


We're proud to be part of the Eco-Packaging Alliance with Noissue.

Our Mail-bags are certified by TUV Austria; meeting American, European, International and Australian standards - Including certifications for your domestic home compost.

All our paper packaging are FSC-certified - This guarantees that our paper has been sourced in an environmentally, socially and economically responsible manner.

It is made from 30% recycled materials. Th rest is from new acid-free pulp.

We use a non toxic adhesive, meaning that also our stickers are biodegradable, compostable and recyclable.

To see more about our Eco-Packaging Alliance, Click here.

How do I recycle the packaging


Our compostable mailers have been certified by the main industry bodies to break down within 90 days in a commercial composting environment, and 180 days in a home/community composting environment.
Because our mailers are made out of corn starch and PBAT, a bio-based polymer, they do not leave behind any of the damaging residues that plastics do when they break down. In short, it leaves the earth exactly as you found it!

For disposal, all you need to do is remove any adhesive labels, then simply place your mailer in the compost and allow nature to do its work!

THE GREAT BARRIER REEF FOUNDATION

What is The Great Barrier Reef Foundation?


The Great Barrier Reef Foundation are solving the most complex and challenging problems facing the survival of the Great Barrier Reef through different projects like:

- The Cryopreservation: Freezing the reef for future generations.

- The Raine Island Recovery: Restoring the world's largest green turtle rookery.

- The eReef Project: A window into the future of the Great Barrier Reef.

And plenty of others!

How does my purchase contribute to The Great Barrier Reef Foundation?


Every Purchase contributes to our monthly donation fund. The fund is then given to the Great Barrier Reef Foundation to help on their various project.

Is my purchase tax deductible as money goes towards charity?


As the donation is made from our end, your purchase will not be tax deductible for charity reasons.

RETURNS AND REFUNDS

How do I return something?


As our products are consumable, we're only accepting returns if the product is faulty or damaged.

If that's the case, let our customer service team know via support@bodyspritz.co and provide your full name and order number.

We will get back to you as soon as we can, usually same business day.

How long will it take to receive my refund?


Your refund will be issued once your return has arrived in our warehouse. It can take 3-5 business days for the refund to be reflected on your method of payment.

What is Bodyspritz return policy?


As our products are consumable, we're only accepting returns if the product is faulty or damaged.

For more info, check out our Return Policy page.

SELF TANNING

What's the best way to prepare for self tan?


Firstly, get freshly showered and exfoliated from head to toe!
- Make sure your are completely dry and do not put any moisturiser or deodorant
- Find somewhere with good lighting and in front a mirror
- Use the application mitt for an even streak free application

What are some mistakes people make when applying self tan?


- forgetting to exfoliate beforehand
- a tanning mitt is a MUST
- apply too much in certain areas (use only a little on the hands, knees and feet!)

How long will my tan last?


Your self tan should last approximately 5-7 days. Use our Everyday Gradual Tan Mousse to prolong the life of your tan.

Other tips to limit to keep your tan longer:

  • Limit time in water
  • Avoid scrubbing/rubbing your skin
  • Shaving, waxing
  • Hot saunas / steam rooms
  • Avoid any other form of skin exfoliation

How can I get a natural looking finish on my hands, knees and feet?


If you wish, you can put a little bit of moisturiser on your hands, feet, elbows and knees. The moisturiser will work like a barrier to the tan and by applying to those areas you will find they do not go too dark!

How do I tan my face?


Our Tan Drops have been specially formulated for the face or you can use the leftover residue on your application mitt to blend gently onto your face.

All of our products are TGA (Australian product regulator) approved and are safe for full body application including the face. As with any skin care product, we would recommend you test patch first.

Do you need a self tan application mitt?


We recommend using our application mitt for all self tan products for an even, streak-free and flawless finish.

Can you leave self tan on overnight?


Our 1 hour express self-tan can be washed off after only 1 hour, but you can leave it on as long as you'd like, even overnight for a deeper bronze.

Will my tan get darker after I shower?


Once applied you can wash the tan off after just 1 hour, but for deeper long lasting tan, leave on your skin for up to 8 hours.

Should I shave before self tanning?


Ensure you're applying your preferred product at least an hour after showering and 24h post shaving. keep your application light and don't be too concerned about the spots you're seeing, since the colour guide will completely rinse off after development time and it would be rare for your tan result be affected by this.

Are Bodyspritz products tested on animals?


Absolutely not! we love our fur babies and are 100% cruelty-free.

Is self tanning safe during pregnancy?


Yes! The Cosmetic Toiletry and Perfumery Association (CTPA) have confirmed that it is safe to use self-tanning products during your pregnancy. We highly recommend you do a skin patch test before applying a tan (even if you have previously done one). Hormones levels can be higher during pregnancy, which causes an increase in skin sensitivity. If you are at all concerned or you are suffering from a pre-existing condition, please consult a medical professional.

Which self tan colour should I go for?


When choosing which colour to go for, consider what skin tone you are naturally and how dark you would like to go.

- If you have lighter skin with pink undertones, try our Light/Medium tan to give your skin a subtle glow.

- If you are a natural medium skin tone aiming for a "just back from holiday" glow, try our Medium/Dark tan.

- If you have deeper skin and want an extra glow boost and to even your skin tone, go ahead and try our Ultra Dark tan.

Can I apply self tan twice on the same application?


If after the first application and shower you feel that you would like your tan to be darker, we suggest you repeat application the following day, don't forget to re-apply moisturiser in drier areas again such as elbows, knees, feet and hands!

Can I still tan in the sun with self tan on?


Yes, but please note our tan doesn't protect from the sun's harmful UV rays. Please make sure to apply sun protection prior to any sun exposure and reapply as necessary.

Will make-up remover take off my tan?


It depends! Regular make-up remover shouldn't take off your tan. However, exfoliating removal cream or wipe may as the physical exfoliants will cause dead skin cells on the surface layer of the skin to be removed.

we recommend using our tan remover which has been developed for this.

How should I use the tan remover?


3 steps:

  • Apply to dry skin at least 3 days after applying your self tanner. Pump foam onto your hand and apply in circular motions.
  • Wait for 5 minutes before showering
  • Using warm water and a wet wash cloth wipe away your tan in the shower

DELIVERY & SHIPPING

When will I receive my delivery?


Australia
Standard delivery: 1-3 Business Days

New Zealand
Standard delivery: 3-5 Business Days

Shipping will begin after a processing time, which typically takes between 1-2 business days (not including weekend or holidays).

How will my items be delivered?


All our products items are delivered by post in 100% compostable mailers.

Do you deliver after work hours? Can you deliver on the weekend?


All delivery times are within the express post network delivery schedule, this is Monday-Friday between 9am and 5pm, and Saturday between 9am and 1pm AEDT (Sydney).

Do I need to be home to receive my delivery?


We can leave your delivery somewhere safe if you're not home, make sure you tick the box during checkout to let us leave your package unattended.

Will I know when my products is on it's way?


Yes! We will send you and email when your delivery is on its way.

ECO-PACKAGING ALLIANCE

Are Bodyspritz products environmentally friendly?


We're proud to be part of the Eco-Packaging Alliance with Noissue.

Our Mail-bags are certified by TUV Austria; meeting American, European, International and Australian standards - Including certifications for your domestic home compost.

All our paper packaging are FSC-certified - This guarantees that our paper has been sourced in an environmentally, socially and economically responsible manner.

It is made from 30% recycled materials. Th rest is from new acid-free pulp.

We use a non toxic adhesive, meaning that also our stickers are biodegradable, compostable and recyclable.

To see more about our Eco-Packaging Alliance, Click here.

How do I recycle the packaging


Our compostable mailers have been certified by the main industry bodies to break down within 90 days in a commercial composting environment, and 180 days in a home/community composting environment.
Because our mailers are made out of corn starch and PBAT, a bio-based polymer, they do not leave behind any of the damaging residues that plastics do when they break down. In short, it leaves the earth exactly as you found it!

For disposal, all you need to do is remove any adhesive labels, then simply place your mailer in the compost and allow nature to do its work!

THE GREAT BARRIER REEF FOUNDATION

What is The Great Barrier Reef Foundation?


The Great Barrier Reef Foundation are solving the most complex and challenging problems facing the survival of the Great Barrier Reef through different projects like:

- The Cryopreservation: Freezing the reef for future generations.

- The Raine Island Recovery: Restoring the world's largest green turtle rookery.

- The eReef Project: A window into the future of the Great Barrier Reef.

And plenty of others!

How does my purchase contribute to The Great Barrier Reef Foundation?


Every Purchase contributes to our monthly donation fund. The fund is then given to the Great Barrier Reef Foundation to help on their various project.

Is my purchase tax deductible as money goes towards charity?


As the donation is made from our end, your purchase will not be tax deductible for charity reasons.

RETURNS AND REFUNDS

How do I return something?


As our products are consumable, we're only accepting returns if the product is faulty or damaged.

If that's the case, let our customer service team know via support@bodyspritz.co and provide your full name and order number.

We will get back to you as soon as we can, usually same business day.

How long will it take to receive my refund?


Your refund will be issued once your return has arrived in our warehouse. It can take 3-5 business days for the refund to be reflected on your method of payment.

What is Bodyspritz return policy?


As our products are consumable, we're only accepting returns if the product is faulty or damaged.

For more info, check out our Return Policy page.

Buy now, pay later.

Buy now, pay later.